Warranty

TEN YEAR LIMITED WARRANTY

ALL SILTRON EMERGENCY SYSTEMS EQUIPMENT CARRIES A LIMITED WARRANTY AGAINST DEFECTS IN WORKMANSHIP AND MATERIAL FOR TEN YEARS FROM THE DATE OF PURCHASE. SILTRON SPECIFICALLY DOES NOT WARRANTY BALLASTS, LIGHT BULBS, LAMPS OR FLUORESCENT TUBES, IN THAT THEY ARE NORMAL
REPLACEMENT ITEMS WITH A FINITE LIFE, AND BECAUSE THERE IS NO WAY TO DETERMINE IF THESE ITEMS HAVE BEEN MISUSED. IN ADDITION TO THIS LIMITED WARRANTY, UNIT EQUIPMENT AND THE RECHARGEABLE BATTERIES SUPPLIED WITH THEM CARRY A STRAIGHT LINE PRO-RATA WARRANTY AS FOLLOWS:

EXCEPTIONS

THERMOPLASTIC EXITS & EMERGENCY LIGHTS - 5 YEAR
SELF-LUMINOUS SIGNS
THESE CARRY A 10, 15 OR 20 YEAR FULL WARRANTY, DEPENDING UPON THE SIGN SELECTED (EX. A 10 YEAR SIGN CARRIES A 10 YEAR WARRANTY).
BATTERIES
WHEN PROVIDED AS PART OF A UNIT AND PLACED INTO SERVICE WITHIN 90 DAYS FROM THE DATE OF PURCHASE, RECHARGEABLE BATTERIES ARE COVERED BY THE FOLLOWING WARRANTY:

THE PRO-RATA PORTION OF THE BATTERY WARRANTY IS ON A STRAIGHT LINE BASIS, WHICH MEANS THAT SHOULD THE BATTERY FAIL WITHIN THE WARRANTY PERIOD, WE WILL MAKE AN EQUAL PERCENTAGE PER YEAR ADJUSTMENT BASED ON THE REMAINING FULL YEAR UNUSED PORTION OF THE WARRANTY. IF BATTERIES WERE NOT PUT ON CHARGE WITHIN 90 DAYS OF THE SHIPPING DATE, ALL WARRANTIES WILL BE VOID.

SILTRON IS NOT RESPONSIBLE FOR INCOMING FREIGHT CHARGES. WITHIN THE WARRANTY PERIOD AND UPON INSPECTION OF THE MATERIAL, SILTRON WILL EITHER REPAIR OR REPLACE ANY UNIT OR PART FOUND TO BE DEFECTIVE. COMPONENTS DAMAGED BY ANY USE OF THE PRODUCT OTHER THAN FOR IT’S INTENDED FUNCTION, OR BY THE OWNER’S FAILURE TO MAINTAIN THE UNIT IN THE MANNER AND FREQUENCY PRESCRIBED BY THE INSTRUCTIONS SUPPLIED AT THE TIME OF PURCHASE ARE NOT COVERED. REPAIR OR REPLACEMENT COSTS ASSOCIATED WITH SUCH MATERIAL WILL BE BASED ON SILTRON’S NET PRICES AT THE TIME OF THE WORK PERFORMED. SILTRON WILL NOT BE HELD RESPONSIBLE OR ASSUME ANY LIABILITY FOR MATERIAL DAMAGED IN TRANSIT; CAUSED BY ACTS OF GOD, REWORK OR REPAIRS PERFORMED ON MATERIAL WITHOUT OUR PRIOR WRITTEN CONSENT; DAMAGE TO ASSOCIATED EQUIPMENT OR MATERIAL; LOSS OF PROFIT, OR ANY OTHER DAMAGES AND CLAIMS.

RETURN MATERIAL PROCEDURE
SHOULD A MALFUNCTION OCCUR, CALL, FAX OR WRITE US REQUESTING AUTHORIZATION TO RETURN THE UNIT TO US. PLEASE INCLUDE THE FOLLOWING INFORMATION WITH YOUR REQUEST: MODEL NUMBER, SERIAL NUMBER OR DATE CODE IF PRESENT, DATE OF INSTALLATION AND SYMPTOMS OF MALFUNCTION. SILTRON WILL ISSUE A RMA (RETURN MATERIAL AUTHORIZATION) WHICH WILL INDICATE AN ADDRESS TO WHICH THE MATERIAL SHOULD BE RETURNED. UPON RECEIPT OF THE RMA, SHIP THE UNIT PRE-PAID TO THE ADDRESS INDICATED, CLEARLY MARKING THE RMA NUMBER ON THE OUTSIDE OF ALL PACKAGING. INCLUDE A COPY OF THE RMA WITHIN THE PACKAGE. ANY SHIPMENTS SENT COLLECT WILL BE REFUSED.

QUICK-CHEK REMOTE TESTING UNIT

QUIK-CHEK IS A REMOTE CONTROL OPTION FOR EMERGENCY LIGHTING AND IS THE ONLY PRODUCT OF ITS KIND THAT ALLOWS FOR FULL CODE COMPLIANCE IN THE MONTHLY SERVICE AND TESTING OF EMERGENCY EQUIPMENT.

THE QUIK-CHEK IS A TRANSMITTER AND RECEIVER COMBINATION THAT ALLOWS A USER TO PERFORM AND WITNESS PERIODIC CODE REQUIRED TESTS ON HIS/HER EMERGENCY LIGHTING UNITS FROM THE SAFETY AND CONVENIENCE OF THE FLOOR (OR ANYWHERE WITHIN 50 FEET OF THE UNIT). THE RECEIVER IS FACTORY INSTALLED IN THE UNIT, AND THE TRANSMITTER IS PORTABLE.

THE QUIK-CHEK OPTION ALWAYS INCLUDES ANOTHER IMPORTANT FEATURE - TIME DELAY. TIME DELAY IS ESSENTIAL FOR INSTALLATIONS IN WHICH THE NORMAL LIGHTING IS PROVIDED BY HID LAMPS. THIS ALLOWS THE BATTERY BACKUP POWER TO STAY ON DURING THE TIME IT TAKES THE HID LIGHTING TO COME TO FULL BRIGHTNESS.

A SINGLE PRESS OF THE BUTTON ON THE PAGER STYLED TRANSMITTER WILL PERFORM ALL OF THE TESTING NEEDED, WITHOUT THE USE OF LADDERS, EXTENSION DEVICES, OR WORK INTERRUPTION. NOTHING COULD BE EASIER 1-90 ADJUSTABILITY - THE RECEIVER CAN BE EASILY SET TO ADJUST THE TIME DELAY INTERVAL ANYWHERE FROM 1-90 BY ROTATING AN ADJUSTMENT KNOB IN THE UNIT. THE DUAL POSITION SELECTOR SWITCH IN THE TRANSMITTER WILL CHANGE THE DURATION FROM SECONDS, FOR THE SHORT TEST (REQUIRED MONTHLY), TO MINUTES FOR THE LONG TEST (REQUIRED ANNUALLY) AND BACK AGAIN AS NEEDED.

DIGITAL CODING - THE END USER MAY SET UNIQUE 8 POSITION CODES ON BOTH THE TRANSMITTER AND RECEIVER FOR SECURITY IN MUCH THE SAME WAY GARAGE DOOR OPENER CODES ARE SELECTED TODAY. AS SUPPLIED FROM THE FACTORY, ALL TRANSMITTERS WILL WORK WITH ALL RECEIVERS UNLESS DIFFERENT CODES ARE SELECTED.

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